Cancellations & Refunds

Last updated: 16 August 2026

This policy applies to SSAVY Premium, a paid subscription for creators at ₹99/month, billed through Razorpay.

Subscription & billing

• SSAVY Premium is a recurring monthly subscription of ₹99.
• Payment is collected at the start of each billing cycle via Razorpay (UPI Autopay / card mandate). Your access is activated immediately on a successful payment.

Delivery (digital service)

SSAVY is an online-only digital service — there is no physical product or shipping. On a successful payment, your Premium benefits are activated on your account immediately (typically within a few minutes), worldwide.

Cancellation

• You can cancel your subscription at any time — email us at soldier.sumit11@gmail.com or use the Contact page.
• On cancellation, future renewals stop. Your Premium benefits remain active until the end of the current paid billing period; they are not renewed thereafter.

Refunds

• As Premium is a digital service activated immediately, fees for the current billing cycle are generally non-refundable once the cycle has begun.
• If you were charged in error, charged more than once, or could not access the service due to a fault on our side, contact us within 7 days and we will investigate and, where appropriate, issue a full or pro-rated refund.
• Approved refunds are processed back to the original payment method via Razorpay, typically within 5–7 business days.

How to request a refund

Email soldier.sumit11@gmail.com (or use the Contact page) with your registered email and the payment reference. We acknowledge requests within 48 hours and aim to resolve within 15 days.